My dashboard

My Account

Account Options

Attention:

If you are a current participant in the Lite-Up Texas Program, the discounts you have been receiving in 2016 on your electric bill will end with your August 2016 electric bill. For additional information and program requirements, please call 1-866-454-8387 or visit the website of the Public Utility Commission of Texas at:  http://www.puc.texas.gov/consumer/lowincome/assistance.aspx

 

Ways to pay your XOOM Energy bill

If you receive your bill from your local utility company, you should continue to pay those bills directly to the utility. For all XOOM-related bills, the following payment methods are currently available:

Pay Online

On the ‘My Account’ page, click the orange “Pay My Bill” button. You can make a one-time payment with your debit/credit card or sign up for recurring payments and have your bill paid automatically each month.

 

  My Account/Pay My Bill


We accept Visa, MasterCard, and Discover

 

  How to read my XOOM Energy Bill
Texas Bill Sample

  How to read my XOOM Energy Bill
SoCal/SDG&E Bill Sample

 

 

Pay In Person

If you want to pay in cash, we accept payments at the following location.  Bill Account Number will be required.

Texas

California

 

Pay By Mail

Send your check or money order (payable to XOOM Energy) to the address in your area:

California Customers

XOOM Energy California, LLC
Attn: Accounts Receivable
P.O. Box 650411
Dallas, TX 75265-0411

New Jersey Customers

XOOM Energy New Jersey, LLC
Attn: Accounts Receivable
P.O. Box 650411
Dallas, TX 75265-0411

Texas Customers

XOOM Energy Texas, LLC
Attn: Accounts Receivable
P.O. Box 650411
Dallas, TX 75265-0411

 

Pay By Phone

Call us 24/7 at 888-997-8979 (toll-free) and select option #3 to make a one-time payment with your debit/credit card.

We accept Visa, MasterCard, and Discover

Toll Free

(888) 997-8979
Monday - Friday
8:00 a.m.-11:00 p.m. (EST)
Saturday
9:00 a.m.-7:00 p.m. (EST)

Pay Online

Visit us online at myxoomenergy.com and click "Pay My Bill".

Auto Bill Pay

ALL reoccurring payments must be set up in our new billing system with updated credit card information.  Visit us online at myxoomenergy.com and click "Pay My Bill".

Texas Pre-Pay

In Person

ACE Cash Express
Fidelity Express

Pre-Pay Portal

myXOOMprepay.com

Customer Service

1.888.387.0932
8am-11pm (EST)
Monday - Friday
9am-7pm (EST)
Saturday