Maintenance

We will be performing system maintenance beginning Friday, July 23 at 11:00 pm ET until Saturday, July 24 at 5:00 am ET.  During this time, customers will not be able to log into their MyXOOM Accounts.  Customers will still be able to enroll, renew their plan or make a one-time payment.  Performance may be impacted while our site is under maintenance.  We apologize for any inconvenience.

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My Account

Account Options

Ways to pay your XOOM Energy bill

If you receive your bill from your local utility company, you should continue to pay those bills directly to the utility. For all XOOM-Energy-related bills, the following payment methods are currently available:

Payment Options

 

Pay Online icon

Pay Online

Customers in California (SDG&E and SoCal Gas), Georgia and Texas can make quick and secure payments with your MyXOOM account using your checking account, debit/credit card, or online payment provider.

 

California (SDG&E and SoCal Gas) and Georgia

 

We accept Visa, MC, AMEX, echeck, Venmo, PayPal, and PayPalCredit

 

 

Texas 

 

We accept Visa, MasterCard, AMEX, and eCheck

 

Learn more about how to read your monthly energy bill by visiting our How to Read Your Bill page.


Pay By Phone icon

Pay By Phone

To make a payment by phone, contact us 24/7 and pay using
VISA, Mastercard, Discover, AMEX or eCheck.

888-997-8979

Monday - Friday
8:00 a.m. - 11:00 p.m. (ET)
Saturday
9:00 a.m. - 7:00 p.m (ET)

 

Texas Residential Customers
833-355-XOOM (9666)
Monday - Friday
7:00 a.m. - 10:00 p.m. (CT)
Saturday
8:00 a.m. - 6:00 p.m (CT)

 

Texas Small Business Customers
833-355-XOOM (9666)
Monday - Friday
8:00 a.m. - 5:30 p.m. (CT)

 

Georgia Customers
855-203-3808
Monday - Friday
8:00 a.m. - 11:00 p.m. (ET)
Saturday
9:00 a.m. - 7:00 p.m. (ET)

 

We accept Visa, MasterCard, Discover, AMEX and eCheck

 


Pay In Person icon

Pay In Person

If you want to pay in cash, we accept payments at the following locations. Bill Account Number will be required.

Texas
Barri Financial Group
CheckFree
Fidelity Express

California
ACE Cash Express
Walmart

Georgia
ACE Cash Express
Walmart
Fidelity Express


Pay By Mail icon

Pay By Mail

Send your check or money order to one of the below addresses in your area.

Please make all checks and money orders payable to the corresponding LLC of your state.

 

California Customers

XOOM Energy California, LLC
Attn: Accounts Receivable
PO Box 650117
Dallas, TX 75265-0117

 

Georgia Customers

XOOM Energy Georgia, LLC
Attn: Accounts Receivable
PO Box 650117
Dallas, TX 75265-0117

 

Texas Customers

XOOM Energy Texas, LLC
P.O. Box 660133
Dallas, TX 75266-0133


Auto Bill Pay Icon

Auto Bill Pay

All recurring payments must be set up in our billing system with updated credit card information.
Visit us online at myxoomenergy.com and click "Pay My Bill".

For Texas accounts use our online billing portal.