My dashboard

My Account

Account Options

Attention:

If you are a current participant in the Lite-Up Texas Program, the discounts you have been receiving in 2016 on your electric bill will end with your August 2016 electric bill. For additional information and program requirements, please call 1-866-454-8387 or visit the website of the Public Utility Commission of Texas at:  http://www.puc.texas.gov/consumer/lowincome/assistance.aspx

 

Cancel your XOOM Energy service

We're sorry to see you go! Did you know you could switch to a fixed rate product and protect yourself from the uncertainty of market conditions? Stability brings peace of mind, so lock your rate in now and have one less thing to manage! For customers on a term plan, an early termination fee (cost recovery fee) will apply.

Change To Fixed Rate Plan

 

If you still wish to cancel your XOOM Energy service, please call XOOM Customer Care at 888.997.8979 (Mon - Fri | 8AM – 11PM EST or Saturday | 9AM – 7PM EST).