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In observance of the Memorial Day Holiday, we will be closed on Monday, May 27, 2019.  We will resume normal business hours on Tuesday, May 28, 2019. Remember you can visit us online to check your account, sign up for new service, make payments or use our frequently asked questions.

Cancel your XOOM Energy service

We're sorry to see you go! Did you know you could switch to a fixed rate product and protect yourself from the uncertainty of market conditions? Stability brings peace of mind, so lock your rate in now and have one less thing to manage! For customers on a term plan, an early termination fee (cost recovery fee) will apply.

Change To Fixed Rate Plan

 

If you still wish to cancel your XOOM Energy service, please call XOOM Energy Customer Care at 888.997.8979 (Mon - Fri | 8AM – 11PM EST or Saturday | 9AM – 7PM EST).