Cancel Service | XOOM Energy
Attention Texas Customers:
Please be aware that the XOOM Energy website will be down for maintenance for Texas customers only from Tuesday, March 31st to Wednesday, April 1st, from 10:00 PM CT to 1:00 AM CT. We apologize for any inconvenience this may cause.
My dashboard

My Account

Account Options

Cancel your XOOM Energy service

We're sorry to see you go! Did you know you could switch to a fixed rate product and protect yourself from the uncertainty? Stability brings peace of mind, so lock your rate in now and have one less thing to manage! For customers on a term plan, an early termination fee (cost recovery fee) may apply.

Change To Fixed Rate Plan

 

To cancel your XOOM Energy service, please choose one of the following options.

Online:
Visit https://xoomenergy.com/en/contact-us and choose "Cancel Account" from the dropdown options in the Contact Us Online form.

By Phone:
Contact XOOM Energy Customer Care at 888-997-8979 (Mon - Fri | 8AM – 11PM ET or Saturday | 9AM – 7PM ET). Georgia customers call 855-203-3808 and Texas customers call 833-355-9666.