Cancel Service | XOOM Energy
Holiday Hours
In observance of Independence Day, XOOM Energy’s Customer Care will be closed Friday, July 4th.  Normal business hours will resume at 9am ET on Saturday, July 5th.

Remember you can manage your account online by visiting MyXOOM or find answers to your questions in our FAQ section.
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Cancel your XOOM Energy service

We're sorry to see you go! Did you know you could switch to a fixed rate product and protect yourself from the uncertainty? Stability brings peace of mind, so lock your rate in now and have one less thing to manage! For customers on a term plan, an early termination fee (cost recovery fee) may apply.

Change To Fixed Rate Plan

 

To cancel your XOOM Energy service, please choose one of the following options.

Online:
Visit https://xoomenergy.com/en/contact-us and choose "Cancel Account" from the dropdown options in the Contact Us Online form.

By Phone:
Contact XOOM Energy Customer Care at 888-997-8979 (Mon - Fri | 8AM – 11PM ET or Saturday | 9AM – 7PM ET). Georgia customers call 855-203-3808 and Texas customers call 833-355-9666.