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If you are experiencing financial hardship, we are here to help. Please contact our Customer Care at 888-997-8979 to discuss payment options.
With growing concerns regarding Coronavirus (COVID-19), we want you to know that we're here for you. If you've been financially impacted by COVID-19, contact us to learn about our payment extensions and deferred payment plan options via online chat or by phone at 888-997-8979.
Additionally, we encourage you to use these tools to manage your account from the comfort of your home.
Pay your bill online, manage your account, upgrade or renew your plan by visiting the XOOM Energy MyAccount.
Contact our Customer Care for assistance by chat or phone at 888-997-8979
Monday - Friday 8am - 11pm EST
Saturday 9am - 7pm EST.
Your well-being is our greatest priority. Following these tips from the Centers for Disease Control can go a long way in helping to protect you, your home and your community against COVID-19.
1. Launch the Safari browser and navigate to XOOMEnergy.com 2. Tap the Share button on the browser’s toolbar — that’s the rectangle with an arrow pointing upward. Tap the Add to Home Screen icon in the Share menu.
1. Open Chrome on your mobile device, and navigate to XOOMEnergy.com 2.Tap the menu button and tap Add to homescreen. You’ll be able to enter a name for the shortcut and it will be added to your home screen.
1. First, open XOOMEnergy.com in Internet Explorer. 2. Tap the More (...) button and tap Pin to Start in the menu that appears.
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