XOOM Energy, LLC through its family of companies is a retail electricity, renewable and natural gas provider in over 90 deregulated markets across the U.S. XOOM Energy’s family of companies includes: "XOOM Energy California, LLC", "XOOM Energy Connecticut, LLC", "XOOM Energy Delaware, LLC", "XOOM Energy Washington D.C., LLC", "XOOM Energy Georgia, LLC", "XOOM Energy Illinois, LLC", "XOOM Energy Indiana, LLC", "XOOM Energy Kentucky, LLC", "XOOM Energy Maine, LLC", "XOOM Energy Maryland, LLC", "XOOM Energy Massachusetts, LLC", "XOOM Energy Michigan, LLC", "XOOM Energy New Hampshire, LLC", "XOOM Energy New Jersey, LLC", "XOOM Energy New York, LLC", "XOOM Energy Ohio, LLC", "XOOM Energy Pennsylvania, LLC", "XOOM Energy Rhode Island, LLC", "XOOM Energy Texas, LLC", and "XOOM Energy Virginia, LLC" (hereinafter collectively "XOOM Energy") and offers electricity, renewable and/or natural gas products in each of their respective states. We are not affiliated with, nor endorsed by, any local utility or state commission.
XOOM Energy, LLC has wholly-owned subsidiaries offering natural gas and electricity service in 19 states, plus the District of Columbia, across the U.S. totaling 90+ utilities – making XOOM Energy, LLC one of the largest energy retailers in the country.
No. You are never at risk of not having service by enrolling with XOOM Energy. XOOM Energy is required to post collateral with each utility, and in the unlikely event XOOM Energy was not able to service your account, the utility would procure and deliver energy to your home or business on XOOM Energy's behalf.
An energy supplier is a company that acquires its electricity, renewable energy or natural gas supplies from the wholesale market and is licensed to sell it retail to homes and business. Wholesale energy supply sources include much of the same source that the utility will use, such as electricity generators or the open market. An energy supplier is not your local utility. The utility still operates the local distribution wires and pipes which carry electricity and natural gas through its territory and to homes or businesses. An energy supplier purchases and supplies energy, the local utility, delivers the energy to your home.
A Retail Electric Provider is a company that acquires its electricity supplies from the wholesale market and sells it retail to homes and businesses. Wholesale energy supply sources include much of the same source that the utility will use, such as electricity generators or the open market. A Retail Electric Provider is not your local utility. The utility still operates the local distribution wires which carry electricity through its territory and to homes or businesses. Retail Electric Providers purchase and supply power, which the local utility delivers to your home.
Also known as a utility company, the TDSP transmits and delivers the electricity to your homes or business for its service area along the poles and wires, but does not sell electric utilities. This company is responsible for maintenance and repair of these poles and wires as regulated by the Public Utility Commission of Texas (PUCT). The TDSP also reads the meters for your area and delivers those meter readings to the Retail Electric Provider (REP) of your choice. XOOM Energy supplies electricity throughout the following TDSPs in Texas including AEP Texas Central and North, Oncor, CenterPoint and Texas-New Mexico territories to its electricity customers.
Currently, XOOM Energy Texas, LLC supplies electricity in: AEP Texas Central (CPL) and North (WTU), Oncor, CenterPoint and Texas-New Mexico Power (TNMP) territories.
Energy deregulation has been around for more than two decades in certain states and is designed to ensure consumers have access to adequate and competitively priced energy supplies. While your local utility is still responsible for maintaining the wires, pipes and infrastructure that make up the distribution system, reading your meter and responding to emergencies, the utility no longer holds a monopoly on the energy service. Customers have the ability to choose from multiple competitive retailers that offer various service plans at competing rates.
No. Your local utility will remain the same and will continue to deliver energy to your home or business just like they did when you bought the energy supply from them.
No. You are never at risk for service disruptions for switching to XOOM Energy. In fact, you will see no difference in the service you are receiving. The only change will be in your billing. You will begin to receive your bill from XOOM Energy.
No. When switching your service to XOOM Energy, there is no need to contact your existing supplier to cancel your service. XOOM Energy will handle all the steps necessary to become your supplier with no interruption in service.
A fixed rate plan provides you with stability and peace of mind. A fixed rate product may be higher or lower than utility rates, but, unlike utility rates, a fixed rate product will not change during the life of your contract. You are protected against unexpected and costly price increases and have greater control over the cost of your electricity. A variable rate plan allows you to purchase electricity at market-based prices that change from month to month. While a variable rate is subject to monthly price increases or decreases, it may help you realize the lowest possible cost in the market. However, it also exposes you to potential price increases, and, unlike a fixed rate, a variable rate does not protect you against price volatility. Variable Rate Plans may be higher or lower than the utility rate.
1) Click for XOOM Energy's residential variable historical rates.2) Click For business variable historical rates.3) Click for XOOM Energy's Pre-Pay historical rates.
For XOOM Energy to offer and fulfill its term obligation to you, we have to purchase electricity in advance of usage to cover the entire length of your contract. If you cancel your contract early, XOOM Energy needs to offset the cost of selling the unused portion of your electricity to others. The cost recovery fee covers this cost and any other expenses we incur because of your cancellation.
It depends on which kind of move you’re doing. For a standard switch, there’s no charge. If you want to select a specific date for your switch or move-in, then a fee will apply. These fees vary by on where you live.
If you want to switch electricity providers at your current address and aren’t picky about exactly which date your power is turned over, you want the standard switch. With a standard switch, you’ll be changed to XOOM Energy within 7 business days. Plus, there’s no charge for this service!
XOOM Energy gives you the option to pick the exact date your switch should take place. There is a charge for self-selected switches which varies by where you live.
If you want electricity service, and you have never had it at the address where you’d like to start your service, it qualifies as a Move-in. There is a charge for Move-ins, which varies by where you live.
If you want electricity service quickly, and the address where you’d like to start service is new to XOOM Energy, XOOM Energy gives you the option to pick the current day if it is before 3 pm EST or after 3 pm EST the following business day for your switch to take place. There is a charge for priority move-in switches which varies by where you live.
That depends on what kind of switch or move-in you choose: Standard Switch: 3-7 business days Self-Selected Switch: Your choice - At least 3 business days, maximum of 30 days Move In: Your choice - At least 3 business days, maximum of 30 days Priority Move-in: Your choice - Same day if before 3 pm EST or next business day, if after 3 pm EST, next business day.Don't forget, some of these types of switches and Move- Ins do involve fees.
You will receive your bill from XOOM Energy. XOOM Energy electricity supply charges will appear along with your utility service and delivery charges. You will make one payment to XOOM Energy. Click here to review a list of terms that may appear on your bill.Residential customers who enrolled on or after 5/4/16 will receive an unbundled bill,meaning the rate on their bill is only for the commodity cost. TDSP delivery charges from the utility will appear separately on the bill. State and local sales taxes, as well as XOOM’s monthly base charge will also appear separately on the bill.Residential customers who enrolled before 5/4/16 will receive a bundled bill, meaning the rate they see on their bill includes all commodity and delivery charges. State and local sales taxes, as well as XOOM’s monthly base charge will appear separately on the bill.Business customers will receive an unbundled bill, meaning the rate on their bill is only for the commodity cost. TDSP delivery charges from the utility will appear separately on the bill. State and local sales taxes, as well as XOOM’s monthly base charge will also appear separately on the bill.*Click here to see how to read your XOOM Energy Bill.
Paperless Billing is an eco-friendly and convenient way to receive your XOOM Energy bill. Instead of receiving a paper copy in the mail, you will get an email letting you know your bill is ready to view. All you have to do is go to your MyXOOM account and view your bill directly from your computer or mobile device! It's that easy!*Available only in Texas, SoCal, and SDG&E.
If you have not yet enrolled with XOOM Energy, you can select Paperless Billing during the enrollment process. If you are already a XOOM Energy customer, you can go to your MyXOOM account and opt into Paperless Billing or call XOOM Energy Customer Care at (888) 997-8979.
If you wish to switch to a balanced billing program, please contact XOOM Energy Customer Care at 888.997.8979.
It’s simple. If you are the account holder or legally authorized person on the account, you may enroll right here online. It only takes a few minutes – all you need is your utility bill to get started.
Your ESI ID (Electric Service Identifier) is a unique number your local electric utility uses to identify a particular residence or business. If you have more than one address on your account, you will have multiple ESI IDs– one for each address.Your meter number and your ESI ID are two different things; your meter number identifies the particular meter at your home or business, and you could end up with a new meter number if a meter is or was replaced.
Our service is contingent upon a successful credit review. If your credit review is not successful, or if you do not adhere to a credit review, then you may be presented with the option to pay a deposit. Click here to review XOOM Energy's Deposit Policy.
Yes, we can waive your deposit if you qualify for any of the following:65 or Older – If the customer or applicant is 65 years of age or older and the client is not currently delinquent in payment of any electric service account. Victim of Family Violence – If the customer is a victim of family violence as defined in the Texas Family Code §71.002. This determination shall be evidenced by submission of a certification letter from the Texas Council of Family Violence. The certification letter may be submitted directly to XOOM Energy by use of a toll-free number. No Outstanding Balance – If the customer can provide the last three (3) consecutive months of electricity bills that have been paid on time and in full.You can also split your deposit into two equal installments. Customers who are eligible for low-income discount programs may pay deposits in excess of $50.00 in two equal installments. The first installment must be paid within 10 days after written notice of the deposit requirement is issued, and the second installment must be paid within 30 days after the first deposit is paid.
Once you complete the enrollment process online, you will receive a confirmation e-mail containing your confirmation number, the summary of your order, terms and conditions and other information detailing your service with XOOM Energy.
Please click on the link Critical Care Package, print the document and follow the directions on Page 1.
Some of XOOM Energy's service plan contracts, but not all, allow you to switch to another service plan contract within the term of the contract, so you need to read carefully and understand the service plan contract you select.
Renewable energy is energy produced from sources that have less of a negative impact on the environment compared to fossil fuels.
Green energy can supply a significant proportion of the country’s energy needs, which has many benefits such as, environmental improvement, an increase of fuel diversity and regional economic development.
XOOM Energy provides consumers with renewable energy Information based on state law and regional fuel mix on our disclosure labels. Click on your individual renewable plan for more details. These disclosure labels are often limited to the system mix and for those enrolled in a renewable energy program, they may not include the additional, voluntary, renewable energy associated with your product.
Renewable energy costs more than traditional energy due to limited resources and availability of renewable energy at this time.
If you plan to move to an area where XOOM Energy offers service, just contact us at least 15 days before your move, and we will attempt to transfer your service to your new location. If XOOM Energy is unable to transfer the service to your new service address, you may cancel your service without penalty.
To offer you competitive rates XOOM Energy purchases its renewable energy from various energy vendors.
XOOM Energy cannot guarantee savings because each of our service plans offers a unique value proposition. Fixed rate service plans are an excellent way to lock in your rate in for the long haul and avoid price fluctuations. Your pricing remains steady, providing you with consistency and peace of mind. Variable rate plans are based on market conditions and priced on a monthly basis. If you're not looking for a long-term contract and enjoy the flexibility of market-based rates, this is the service plan for you.
We offer innovative plans at competitive rates, combined with excellent customer service. We keep it simple and straightforward. This all adds up to a great value.
XOOM Energy purchases Renewable Energy Credits (RECs) on behalf of our voluntary green customers. An REC represents the property rights to the environmental, social, and other nonpower qualities of renewable electricity generation. RECs provide flexibility in procuring green power across a diverse geographical area and applying the renewable attributes to the electricity use at a facility of choice. This flexibility allows organizations to support renewable energy development and protect the environment when green power products are not locally available. RECs can be generated from a variety of renewable sources, including but not limited to solar, wind and hydro.
A Switch Hold can be placed on a premise by either a Retail Energy Provider (REP) (with customer’s consent) for an outstanding bill or by the Transmission and Distribution Service Provider (TDSP, or utility company) due to meter tampering. The purpose of a Switch Hold is to ensure that the occupant responsible for paying the bills at that location takes care of any/all outstanding charges before switching to a new REP. The Switch Hold remains in effect until payment of the specified charges.An electric meter will have a switch hold for one of the following reasons:If your local transmission and distribution service provider (TDSP) has determined that electric meter tampering or theft of electric service has occurred at the premise. The current electric customer of record will be notified, usually via door hanger, that a switch hold has been placed by the TDSP.OrIf you entered into a deferred payment plan with your retail electric provider (REP) and part of the agreement was to have a switch hold placed on the electric meter until the terms of the deferred payment plan have been satisfied. The REP is required to notify you that a switch hold will be applied before you agree to the terms of the deferred payment plan.
If you are applying for new service at a premise/address with a Switch Hold and are not associated with the current customer at that premise/address, you will be required to complete and return to XOOM Energy a New Occupant Statement along with one of the following:A. Copy of signed leaseB. Notarized affidavit of landlordC. Closing documents D. Certificate of occupancy or Utility bill, in the customer's name, dated within the last two months from a different premise/addressYou may send us this information by email (customercare@xoomenergy.com) or fax: (866-478-2830).XOOM Energy will forward this information to the Transmission and Distribution Utility requesting to remove the Switch Hold, so your Move-In request can be processed. This information will also be made available to the current retail electric provider for the premise, who will have an opportunity to submit additional information to the TDSP to aid in their determination that this is a legitimate new move-in by an occupant not associated with the preceding tenant. This process may result in a delay in processing your move-in request of up to 1 to 2 business days from the time we receive your documentation. We apologize for the inconvenience.
Pre-Pay is an energy plan that allows you to pay for electricity as you use it. It requires no deposit and no long-term agreement. You pay for your electricity as you go and will receive usage updates via text messages and emails.Click here for more details.
As of September 1st, 2016, officially, there will be no required discounts, waivers or customer service items required by the State of Texas for customers that were formally listed as LITE-UP Texas Eligible. However, beginning September 1st, 2017 XOOM Energy Texas, LLC will continue to provide the same benefits to these former LITE-UP Texas customers, as they have received for the past year. The benefits that we will provide to these customers will include the following: the ability to pay a deposit in two equal installments and a waiver for late fees as long as the customer remains a State of Texas designated LITE-UP Texas eligible customer. To be eligible to match, you must be in the supplemental nutrition assistance program (SNAP) or on Medicaid and the name of the program participant MUST be the same name on the electric bill. Self-enrollment is NOT allowed for the electric matching program.
Unbundled means the rate includes all commodity charges but excludes state and local taxes, XOOM Energy's monthly base charges, and any charges that pass through your TDSP. Unbundled products are only offered in the following markets: AEP Central Company, AEP North Company, CenterPoint Energy, Oncor Electric Delivery and Texas New Mexico Power.
The Comprehensive Energy Assistance Program (CEAP) is a utility assistance program. CEAP is designed to assist low income households in meeting their immediate energy needs and to encourage consumers to control energy costs for years to come through energy education. To see if you qualify please contact your local CEAP administrator. You can find the contact information by county here.
Plan Description: Get the peace of mind you deserve with our MiraclePower 24 Unbundled fixed rate plan! • Enroll on MiraclePower 24 Unbundled and 5% of your monthly energy charges will be donated to Driscoll Children's Hospital!* • Lock in your rate for 24 full months • Get stability for the duration of your term • Protect yourself from the uncertainty that you've come to expect with energy bills. Rate above includes all commodity charges. Rate excludes state and local sales taxes and XOOM Energy Texas' monthly base charges and any charges that pass through your TDSP. Rate above is only available to new customers. Additional documents and information: Cost Recovery Fee $200.00 Base Charge $4.99 Terms Of Service (PDF) Electricity Facts Label (PDF) Your Rights As a Customer (PDF) How do these fees work? Chat with our experts to find out more Things you need to know: Please note a deposit may be required. Two year service agreement required. Rate above includes all commodity charges. Rate excludes state and local sales taxes and XOOM Energy Texas' monthly base charges and any charges that pass through your TDSP. If you cancel your service before the contract ends, a cost recovery fee of $200 may apply. If you are currently under a contract with another provider understand your obligations and rights before switching. Only the account holder or persons legally authorized on the account may enroll. Please note the base charge will be applied to each ESI ID on your account. Net Metering Request a copy of the Terms of Service be sent to you via U.S. Mail: Contact Customer Care at 888.997.8979 or contact us online. XOOM Energy Texas PUC License #10203 NOTE: The EFL (Electricity Facts Label) reflects average price per kWh and includes commodity and delivery charges, and a monthly base charge of $4.99. Actual price per kWh varies according to usage. *This promotion is sponsored by XOOM Energy, LLC, including XOOM Energy Texas, LLC, its wholly owned subsidiary, (collectively “XOOM Energy”) doing business at 11208 Statesville Road, Suite 200, Huntersville, North Carolina 28078. The proceeds from the promotion will benefit Driscoll Children’s Hospital. (“Driscoll”),“XOOM Energy Texas will pay to Driscoll for its general charitable purposes the equivalent of up to 5% of energy charges paid by participating XOOM Energy Texas customers who enroll in the Driscoll-designated product. This contribution is not tax deductible. Driscoll will use the funds for its greatest need. Driscoll is an organization described in Internal Revenue Code Section 501(c)(3). A copy of its most recent annual report is available by contacting the organization at Driscoll Children’s Hospital Development Foundation, 3533 S. Alameda, Corpus Christi, Texas 78411 or by telephone at (361-694-4394). For more information, visit www.driscollchildrens.org. Registration by Driscoll or the Promoter with any state regulatory agency does not imply endorsement.”
Plan Description: With our variable rate SimpleFlex Unbundled plan, get the flexibility you want! • No long-term commitment or cost recovery fee • Switch to a fixed rate plan at any time • Rate may vary monthly based on market conditions Rate above is only available to customers enrolling with XOOM Energy for the first time. Rate above includes all commodity charges. Rate excludes state and local sales taxes and XOOM's monthly base charges and any charges that pass through your TDSP. Additional documents and information: No Cost Recovery Fee Base Charge $4.99 Terms Of Service (PDF) Electricity Facts Label (PDF) Your Rights As a Customer (PDF) How do these fees work? Chat with our experts to find out more Things you need to know: Please note a deposit may be required. Rate above includes all commodity charges. Rate excludes state and local sales taxes and XOOM's monthly base charges and any charges that pass through your TDSP.Other taxes and fees may apply. Only the account holder or persons legally authorized on the account may enroll. If you are currently under a contract with a retail supplier, understand your obligations and rights before switching. Please note the base charge will be applied to each ESI ID on your account. Net Metering Request a copy of the Terms of Service be sent to you via U.S. Mail: Contact Customer Care at 888.997.8979 or contact us online. XOOM Energy Texas PUC License #10203 NOTE: The EFL (Electricity Facts Label) reflects average price per kWh and includes commodity and delivery charges, and a monthly base charge of $4.99. Actual price per kWh varies according to usage.
Plan Description: Get the peace of mind you deserve with our MiraclePower 24 Unbundled fixed rate plan! • Enroll on MiraclePower 24 Unbundled and 5% of your monthly energy charges will be donated to Driscoll Children's Hospital!* • Lock in your rate for 24 full months • Get stability for the duration of your term • Protect yourself from the uncertainty that you've come to expect with energy bills. Rate above includes all commodity charges. Rate excludes state and local sales taxes and XOOM Energy Texas' monthly base charges and any charges that pass through your TDSP. Rate above is only available to new customers. Additional documents and information: Cost Recovery Fee $200.00 Base Charge $4.99 Terms Of Service (PDF) Electricity Facts Label (PDF) Your Rights As a Customer (PDF) How do these fees work? Chat with our experts to find out more Things you need to know: Please note a deposit may be required. Two year service agreement required. Rate above includes all commodity charges. Rate excludes state and local sales taxes and XOOM Energy Texas' monthly base charges and any charges that pass through your TDSP. If you cancel your service before the contract ends, a cost recovery fee of $200 may apply. If you are currently under a contract with another provider understand your obligations and rights before switching. Only the account holder or persons legally authorized on the account may enroll. Please note the base charge will be applied to each ESI ID on your account. Net Metering Request a copy of the Terms of Service be sent to you via U.S. Mail: Contact Customer Care at 888.997.8979 or contact us online. XOOM Energy Texas PUC License #10203 NOTE: The EFL (Electricity Facts Label) reflects average price per kWh and includes commodity and delivery charges, and a monthly base charge of $4.99. Actual price per kWh varies according to usage. *This promotion is sponsored by XOOM Energy, LLC, including XOOM Energy Texas, LLC, its wholly owned subsidiary, (collectively “XOOM Energy”) doing business at 11208 Statesville Road, Suite 200, Huntersville, North Carolina 28078. The proceeds from the promotion will benefit Driscoll Children’s Hospital. (“Driscoll”),“XOOM Energy Texas will pay to Driscoll for its general charitable purposes the equivalent of up to 5% of energy charges paid by participating XOOM Energy Texas customers who enroll in the Driscoll-designated product. This contribution is not tax deductible. Driscoll will use the funds for its greatest need. Driscoll is an organization described in Internal Revenue Code Section 501(c)(3). A copy of its most recent annual report is available by contacting the organization at Driscoll Children’s Hospital Development Foundation, 3533 S. Alameda, Corpus Christi, Texas 78411 or by telephone at (361-694-4394). For more information, visit www.driscollchildrens.org. Registration by Driscoll or the Promoter with any state regulatory agency does not imply endorsement.”
Plan Description: Get the peace of mind you deserve with our RescueLock 12 Unbundled fixed rate plan! • Enroll on RescueLock 12 Unbundled and 5% of your monthly energy charges will be donated to PetSmart Charities!* • Lock in your rate for 12 full months • Get stability for the duration of your term • Protect yourself from the uncertainty that you've come to expect with energy bills. Rate above includes all commodity charges. Rate excludes state and local sales taxes and XOOM's monthly base charges and any charges that pass through your TDSP. Rate above is only available to customers enrolling with XOOM Energy for the first time. Additional documents and information: Cost Recovery Fee $225.00 Base Charge $4.99 Terms Of Service (PDF) Electricity Facts Label (PDF) Your Rights As a Customer (PDF) How do these fees work? Chat with our experts to find out more Things you need to know: Please note a deposit may be required. One year service agreement required. Rate above includes all commodity charges. Rate excludes state and local sales taxes and XOOM's monthly base charges and any charges that pass through your TDSP. If you cancel your service before the contract ends, a cost recovery fee of $225 may apply. If you are currently under a contract with another provider understand your obligations and rights before switching. Only the account holder or persons legally authorized on the account may enroll. Please note the base charge will be applied to each ESI ID on your account. Net Metering Request a copy of the Terms of Service be sent to you via U.S. Mail: Contact Customer Care at 888.997.8979 or contact us online. XOOM Energy Texas PUC License #10203 NOTE: The EFL (Electricity Facts Label) reflects average price per kWh and includes commodity and delivery charges, and a monthly base charge of $4.99. Actual price per kWh varies according to usage. *This promotion is sponsored by XOOM Energy, LLC, including its wholly owned subsidiaries (collectively "XOOM Energy"), doing business at 11208 Statesville Road, Suite 200, Huntersville, North Carolina 28078. The proceeds from the promotion will benefit PetSmart Charities, Inc. (“Charities”). XOOM Energy will pay to Charities in the US for its general charitable purposes the equivalent of 5% of monthly energy charges paid by participating XOOM Energy customers. This contribution is not tax deductible. Charities is an organization described in Internal Revenue Code Section 501(c)(3). A copy of its most recent financial report is available by contacting the organization at 19601 North 27th Ave., Phoenix, AZ 85027, or by telephone at 1-800-423-7387. For more information, visit www.petsmartcharities.org. Registration by Charities or the Promoter with any state regulatory agency does not imply endorsement.
Plan Description: Get the peace of mind you deserve with our SureLock 12 Unbundled fixed rate plan! • Lock in your rate for 12 full months • Get stability for the duration of your term • Protect yourself from the uncertainty that you've come to expect with energy bills Rate above is only available to customers enrolling with XOOM Energy for the first time. Rate above includes all commodity charges. Rate excludes state and local sales taxes and XOOM's monthly base charges and any charges that pass through your TDSP. Additional documents and information: Cost Recovery Fee $225.00 Base Charge $4.99 Terms Of Service (PDF) Electricity Facts Label (PDF) Your Rights As a Customer (PDF) How do these fees work? Chat with our experts to find out more Things you need to know: Please note a deposit may be required. One year service agreement required. Rate above includes all commodity charges. Rate excludes state and local sales taxes and XOOM's monthly base charges and any charges that pass through your TDSP. If you cancel your service before the contract ends, a cost recovery fee of $225 may apply. If you are currently under a contract with another provider understand your obligations and rights before switching. Only the account holder or persons legally authorized on the account may enroll. Please note the base charge will be applied to each ESI ID on your account. Net Metering Request a copy of the Terms of Service be sent to you via U.S. Mail: Contact Customer Care at 888.997.8979 or contact us online. XOOM Energy Texas PUC License #10203 NOTE: The EFL (Electricity Facts Label) reflects average price per kWh and includes commodity and delivery charges, and a monthly base charge of $4.99. Actual price per kWh varies according to usage.
Plan Description: With our fixed rate SimpleClean 12 Unbundled Plan, lock in your energy rate for 12 full months, guaranteed! This plan offers electricity price stability for the duration of your term, regardless of market conditions. With SimpleClean 12 Unbundled, you protect yourself from the uncertainty that comes with energy bills. Rate above includes all commodity charges. Rate excludes state and local sales taxes and XOOM's monthly base charges and any charges that pass through your TDSP. Rate above is only available to customers enrolling with XOOM Energy for the first time. Additional documents and information: Cost Recovery Fee $225.00 Base Charge $4.99 Terms Of Service (PDF) Electricity Facts Label (PDF) Your Rights As a Customer (PDF) How do these fees work? Chat with our experts to find out more Things you need to know: Please note a deposit may be required. One year service agreement required. Rate above includes all commodity charges. Rate excludes state and local sales taxes and XOOM's monthly base charges and any charges that pass through your TDSP. If you cancel your service before the contract ends, a cost recovery fee of $225 may apply. If you are currently under a contract with another provider understand your obligations and rights before switching. Only the account holder or persons legally authorized on the account may enroll. Please note the base charge will be applied to each ESI ID on your account. Net Metering Request a copy of the Terms of Service be sent to you via U.S. Mail: Contact Customer Care at 888.997.8979 or contact us online. XOOM Energy Texas PUC License #10203 NOTE: The EFL (Electricity Facts Label) reflects average price per kWh and includes commodity and delivery charges, and a monthly base charge of $4.99. Actual price per kWh varies according to usage.
Plan Description: Take the uncertainty out of your energy bills with our SureLock 36 Unbundled fixed rate plan! • Guaranteed rate for 36 months • Peace of mind knowing what your rate will be • Protection from the uncertainty that you've come to expect with energy bills Rate above is only available to customers enrolling with XOOM Energy for the first time. Rate above includes all commodity charges. Rate excludes state and local sales taxes and XOOM's monthly base charges and any charges that pass through your TDSP. Additional documents and information: Cost Recovery Fee $500.00 Base Charge $4.99 Terms Of Service (PDF) Electricity Facts Label (PDF) Your Rights As a Customer (PDF) How do these fees work? Chat with our experts to find out more Things you need to know: Please note a deposit may be required. Three year service agreement required. Rate above includes all commodity charges. Rate excludes state and local sales taxes and XOOM's monthly base charges and any charges that pass through your TDSP. If you cancel your service before the contract ends, a cost recovery fee of $500 may apply. If you are currently under a contract with another provider understand your obligations and rights before switching. Only the account holder or persons legally authorized on the account may enroll. Please note the monthly fee will be applied to each ESI ID on your account. Net Metering XOOM Energy Texas PUC License #10203 NOTE: The EFL (Electricity Facts Label) reflects average price per kWh and includes commodity and delivery charges, and a monthly base charge of $4.99. Actual price per kWh varies according to usage.
Plan Description: With our fixed rate SimpleClean 12 Unbundled Plan, lock in your energy rate for 12 full months, guaranteed! This plan offers electricity price stability for the duration of your term, regardless of market conditions. With SimpleClean 12 Unbundled, you protect yourself from the uncertainty that comes with energy bills. Rate above includes all commodity charges. Rate excludes state and local sales taxes and XOOM's monthly base charges and any charges that pass through your TDSP. Rate above is only available to customers enrolling with XOOM Energy for the first time. Additional documents and information: Cost Recovery Fee $225.00 Base Charge $4.99 Terms Of Service (PDF) Electricity Facts Label (PDF) Your Rights As a Customer (PDF) How do these fees work? Chat with our experts to find out more Things you need to know: Please note a deposit may be required. One year service agreement required. Rate above includes all commodity charges. Rate excludes state and local sales taxes and XOOM's monthly base charges and any charges that pass through your TDSP. If you cancel your service before the contract ends, a cost recovery fee of $225 may apply. If you are currently under a contract with another provider understand your obligations and rights before switching. Only the account holder or persons legally authorized on the account may enroll. Please note the base charge will be applied to each ESI ID on your account. Net Metering Request a copy of the Terms of Service be sent to you via U.S. Mail: Contact Customer Care at 888.997.8979 or contact us online. XOOM Energy Texas PUC License #10203 NOTE: The EFL (Electricity Facts Label) reflects average price per kWh and includes commodity and delivery charges, and a monthly base charge of $4.99. Actual price per kWh varies according to usage.
Plan Description: With our variable rate SimpleFlex Pre-Pay plan, get the flexibility you want! - No deposit or credit check - No long-term commitment - Rate may vary monthly based on market conditions Rate above applies to all kWhs used and includes all commodity and delivery charges. Additional documents and information: No Cost Recovery Fee No Base Charge Terms Of Service (PDF) Electricity Facts Label (PDF) Your Rights As a Customer (PDF) How do these fees work? Chat with our experts to find out more Things you need to know: Please note a deposit is not required. The initial enrollment cost is $75. Of that sum $70 will be directly applied to your account and $5 will go towards the enrollment fee. Rate above includes all commodity and delivery charges. Other taxes and fees may apply. Only the account holder or persons legally authorized on the account may enroll. You must also have a working cell phone and a valid email address to enroll for Pre-Pay. If you are currently under a contract with a retail supplier, understand your obligations and rights before switching. Request a copy of the Terms of Service be sent to you via U.S. Mail: Contact Customer Care at 888-387-0932 or contact us online. Pre-Pay FAQ's XOOM Energy Texas PUC License #10203