Connect & Conserve Demand Response Program | XOOM Energy
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Connect & Conserve Demand Response Program

Get Connected and Help Conserve Electricity When Demand is High

 

When the demand for electricity is high, our Connect & Conserve program will use your smart thermostat to help you conserve electricity usage and possibly save you money.* It is free and simple to join, and you can enjoy a $25 bill credit** when you enroll in the Connect & Conserve Demand Response program! 

 

 

Get a $25 bill credit when you sign up!*

  • It's simple to sign up
  • Help conserve energy
  • You're always in control

 

 

 

 

How it Works

When electricity demand is high, your smart thermostat will notify you of a Connect & Conserve event and automatically adjusts to help you save electricity. Don’t worry though, you’re always in control and can change the temperature at any time. Be sure to have your account number readily available when signing up.

 

 

Step 1
 

Step 2
 

Step 3
 

Sign up for the Connect & Conserve Demand Response Program with your participating smart thermostat below.

After two billing cycles, you will receive your $25 bill credit.*

When electricity demand is high, your smart thermostat will notify you of a Connect & Conserve event and automatically adjust to help you conserve.

 

 

Choose Your Smart Thermostat

 

Google Nest 

Sign up to allow your Google Nest thermostat to automatically adjust during periods of high demand.

 

Honeywell Home

Sign up to allow your Honeywell Home thermostat to automatically adjust during periods of high demand.

 

Sensi

Sign up to allow your Sensi thermostat to automatically adjust during periods of high demand.

 

Join with Google Nest >>

 

Join with Honeywell Home >>

 

Join with Sensi >>

 

 

 

Frequently Asked Questions 

 

What is the XOOM Energy Connect & Conserve program?

During periods of high electricity demand, a participating smart thermostat will automatically tweak temperatures up to 4 degrees to balance energy savings and comfort. Connect & Conserve events can last up to 4 hours, but you can change the temperature on your thermostat at any time.

 

How does the Connect & Conserve program work?

When electricity demand is anticipated to be high, your smart thermostat automatically adjusts a few degrees to decrease your AC runtime and conserve energy. This is known as a Connect & Conserve event. This small change is good for you and your wallet. To participate, you must connect your eligible smart thermostat to Wi-Fi and sign up for the Connect & Conserve program using the links above. Once you do, your smart thermostat and its app will let you know when a Connect & Conserve event starts.

During a Connect & Conserve event, your thermostat will automatically adjust temperatures to save electricity while keeping you comfortable. But you can choose to change the temperature and opt out of that particular event at any time.

 

What is required to participate in the Connect & Conserve program?

An eligible smart thermostat from Google Nest, Honeywell Home, or Sensi is required to participate in the XOOM Energy Connect & Conserve program along with Wi-Fi and an active account with your smart thermostat's app.

If you have more than one eligible thermostat, you can enroll each one to participate in Connect & Conserve events.

 

Eligible smart thermostats include:

Google Nest

  • Nest Learning Thermostat (all generations)
  • Nest Thermostat
  • Nest Thermostat E

Honeywell

  • VisionPRO 8000 with RedLINK Gateway
  • VisionPRO 8000 Smart
  • 9000 Smart
  • Prestige IAQ
  • Wi-Fi FocusPRO 6000
  • Wi-Fi 7-Day Programmable
  • Wi-Fi 7-Day Programmable Touchscreen
  • Wi-Fi Smart Thermostat
  • Wi-Fi 9000
  • T9 Pro Smart Thermostat
  • T10 Pro Smart Thermostat
  • T5+ Pro Smart Thermostat
  • T6 Pro Smart Thermostat
  • Round Smart Thermostat

You must set up your thermostat using the free Honeywell Total Connect Comfort app in order to register your device in the Connect & Conserve program.

Sensi

  • Sensi Smart Thermostat
  • Sensi Touch Smart Thermostat

 

What should I expect when a Conserve & Connect event occurs?

Depending on your thermostat, notifications may appear on your thermostat and in its mobile app when a Connect & Conserve event is in progress. During the event, your smart thermostat will adjust your target temperature by no more than 4 degrees. You can override these automatic adjustments at any time if you choose. Your thermostat will return to its regular schedule after the Connect & Conserve event has ended.

 

How do I know that a Connect & Conserve event is taking place?

Depending on your thermostat, notifications may appear on the thermostat or in its mobile app when a Connect & Conserve event is in progress.

Google Nest: A gold gear icon will appear on the display of your Google Nest thermostat and your Google Home or Nest app to let you know that an energy event is now taking place.

Honeywell: You will receive an Energy Savings Event notification in the Total Connect Comfort app to let you know that an energy event is taking place.

Sensi: On the Sensi thermostat, if you're currently in an event, you'll see "Active Savings Event" on the thermostat display, along with the time that event will end. The same information is available in the Sensi app.

 

How do I opt out of a Connect & Conserve event?

You can override the modified temperatures at any point by changing the temperature directly on your smart thermostat or in its app. Your thermostat will keep the temperatures you set and then return to your regular schedule.

 

Do Connect & Conserve events happen all year long?

Yes, however, events are more likely to happen during summer and winter months when electricity demand is particularly high. You can always opt out of the event by changing the temperature on your thermostat.

 

Will participation in the Connect & Conserve program affect my enrollment in my current XOOM Energy plan?

Your participation in the Connect & Conserve program does not affect your current XOOM Energy electricity plan.

 

How do I cancel my Connect & Conserve program enrollment?

You may cancel your Connect & Conserve program enrollment at any time by calling XOOM Energy at 833-355-XOOM(9666).

 

 

*Must be enrolled in Connect & Conserve program and have an eligible smart thermostat connected to Wi-Fi. Program terms and conditions apply.

**XOOM Energy electricity customers who enroll in Connect & Conserve Demand Response program will receive a one-time $25 bill credit, which will be applied to the XOOM Energy electricity account enrolled within 2 billing cycles. Offer does not apply to customers receiving smart thermostats pre-provisioned for Connect & Conserve. Not redeemable for cash; XOOM Energy electricity account must be active at time of credit award to receive credit. XOOM Energy reserves the right to discontinue or change this program without notice.

XOOM Energy is not affiliated with Google, Honeywell Home or Sensi or the products and services they market. Google, Google Nest, Google Home, Nest Learning Thermostat, Nest Thermostat and Nest Thermostat E are trademarks of Google LLC. Honeywell Home is a trademark of Honeywell International Inc. The Copeland and Sensi logos are service marks and trademarks of Copeland LP and Copeland Comfort Control LP.

Google Nest Terms & Conditions