Customer Care

888-997-8979
Monday - Friday
8:00 a.m. - 11:00 p.m. (ET)
Saturday
9:00 a.m. - 7:00 p.m. (ET)

Chat Hours
Monday - Friday
8:30 a.m. - 5:30 p.m. (ET)

Texas Customers
833-355-XOOM (9666)

Georgia Customers
855-203-3808

Georgia customers, if your natural gas service has been disconnected and you would like to reconnect it, please contact XOOM Energy Customer Care at 855-203-3808.

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Pending Enrollments

Enrollment Status

To check the status of your enrollment or if you need to upload documents to complete your enrollment, follow the links below.

 Enrollment Status

 Documents Upload

 Enrollment Status and Documents Upload for Texas Customers

 

Pay Deposits - Texas Customers

XOOM Energy Texas, LLC
P.O. BOX 660133
DALLAS TX 75266-0133

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Payment Options

Pay Online

Customers in California (SDG&E and SoCal Gas), Georgia and Texas can make quick and secure payments with your MyXOOM account using your checking account, debit/credit card, or online payment provider.

 

California (SDG&E and SoCal Gas) and Georgia

 

 

 

Texas 

 

 

Learn more about how to read your monthly energy bill by visiting our How to Read Your Bill page.

Pay By Phone

To make a payment by phone, contact us 24/7 and pay using
VISA, Mastercard, Discover, AMEX or eCheck. 

888-997-8979
Monday - Friday
8:00 a.m. - 11:00 p.m. (ET)
Saturday
9:00 a.m. - 7:00 p.m (ET)

 

Texas Residential Customers
833-355-XOOM (9666)
Monday - Friday
7:00 a.m. - 10:00 p.m. (CT)
Saturday
8:00 a.m. - 6:00 p.m (CT)

 

Texas Small Business Customers
833-355-XOOM (9666)
Monday - Friday
8:00 a.m. - 5:30 p.m. (CT)

 

Georgia Customers
855-203-3808
Monday - Friday
8:00 a.m. - 11:00 p.m. (ET)
Saturday
9:00 a.m. - 7:00 p.m. (ET)

 

Pay In Person

If you want to pay in cash, we accept payments at the following locations. Bill Account Number will be required.

Texas
Barri Financial Group
CheckFree
Fidelity Express

California
ACE Cash Express
Walmart

Georgia
ACE Cash Express
Walmart
Fidelity Express

Pay By Mail

Send your check or money order to one of the below addresses in your area.

Please make all checks and money orders payable to the corresponding LLC of your state.

 

California Customers

XOOM Energy California, LLC
Attn: Accounts Receivable
PO Box 650117
Dallas, TX 75265-0117

 

Georgia Customers

XOOM Energy Georgia, LLC
Attn: Accounts Receivable
PO Box 650117
Dallas, TX 75265-0117

 

Texas Customers

XOOM Energy Texas, LLC
P.O. Box 660133
Dallas, TX 75266-0133

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Auto Bill Pay

All recurring payments must be set up in our billing system with updated credit card information.
Visit us online at myxoomenergy.com and click "Pay My Bill".

For Texas accounts use our online billing portal.

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XOOM Energy Headquarters

XOOM Energy, LLC
804 Carnegie Center
Princeton, NJ 08540
 

Satellite Offices

Michigan Office

XOOM Energy Michigan, LLC
755 W. Big Beaver Rd., Suite 2020
Troy, MI 48084
248.480.7264

New Jersey Office

XOOM Energy New Jersey, LLC
804 Carnegie Center
Princeton, NJ 08540
248.480.7264

Ohio Office

XOOM Energy Ohio, LLC
33570 Lake Rd.
Avon Lake, OH 44012

Texas Office

XOOM Energy Texas, LLC
One Shell Plaza
910 Louisiana St.
Houston, TX 77002
XOOM Energy Texas PUC License #10203