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Consumer Advisory Notice: Cold Weather Spikes Energy Usage

Due to recent weather conditions, XOOM Customer Care is experiencing a higher volume of calls & extended wait times.
Too busy to hold?  Fill out our contact form and manage your account on your time. 


Cancel your XOOM Energy service

We're sorry to see you go! Did you know you could switch to a fixed rate product and protect yourself from the uncertainty of market conditions? Stability brings peace of mind, so lock your rate in now and have one less thing to manage! For customers on a term plan, an early termination fee (cost recovery fee) will apply.

Change To Fixed Rate Plan


If you still wish to cancel your XOOM Energy service, please call XOOM Customer Care at 888.565.5977 (Monday – Friday, 8:00 am – 9:00 pm).