My dashboard

My Account

Account Options

Call Center will close temporary on Thursday, 07/28/2016 from 3:00 p.m. to 4:00 p.m. ET for maintenance. As a XOOM Energy customer; you may access your account information via My Account 24/7.

Cancel your XOOM Energy service

We're sorry to see you go! Did you know you could switch to a fixed rate product and protect yourself from the uncertainty of market conditions? Stability brings peace of mind, so lock your rate in now and have one less thing to manage! For customers on a term plan, an early termination fee (cost recovery fee) will apply.

Change To Fixed Rate Plan


If you still wish to cancel your XOOM Energy service, please call XOOM Customer Care at 888.997.8979 (Monday – Friday, 8:00 am – 9:00 pm EST).