How Deregulation Works

There’s a lot that goes on behind the scenes. By the time you flip a switch or turn up the heat, many different entities have joined forces to bring your energy to you. Words like “distribution companies”, “retail suppliers” Megawatt hours, Decatherms, Wholesale trading, get thrown around. It can all seem a little complicated. OK. A lot complicated.

Here is the simple breakdown:

Generation Companies

Provider companies either generate electricity or process natural gas

XOOM Purchases Energy on Your Behalf

XOOM Energy buys natural gas and electric power in the wholesale markets to meet the needs of our customers.

We are strategically aligned with one of the world’s largest energy wholesalers who manages gas and power assets, enabling us to buy energy on a very competitive basis

We make all the arrangements for this energy to be delivered to your local utility using the most economical transport paths available
Whether it's across the country or across town, we handle all the details to make sure the energy shows up

What We Do

Purchase natural gas and electricity
Provide Customer Service
Offer choices including a variety of products not available through the local utility

Utility Distributes Energy to Your Location

Your local utility delivers this energy to your home or business, just as they always have. This means that the same distribution service you have been getting from them for years is the same, even if you are buying your energy from us
XOOM Energy has contracted with your local utility and integrated our system with theirs to make this a seamless, hassle-free operation

So when you add this all up, you get to enjoy uninterrupted energy service with the added benefit of being able to choose the company you buy your energy from - putting you in control

What The Utility Does

Delivers electricity and natural gas to homes and businesses
Reads meters
Responds to emergencies such as power outages or gas leaks